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KMID : 1002520200140040001
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Korean Journal of Health Service Management
2020 Volume.14 No. 4 p.1 ~ p.12
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Influence of Job Stress and Work-Family Balance Conflict on Presenteeism in Married Female Medical Insurance Review Nurses
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Park Su-Hyun
Kim Moon-Jeong
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Abstract
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Objectives: The purpose of this study was to identify the influence of job stress and work-family conflict on presenteeism in married female medical insurance review nurses.
Methods: A survey was conducted from January 5 to February 28, 2020 on 173 medical insurance review nurses in four certified tertiary hospitals and 30 general hospitals. The response data were analyzed with descriptive statistics, t-tests, one-way ANOVA, Pearson’s correlation coefficient and multiple regression analyses using SPSS/Win 23.0 software.
Results: It was determined that research model of presenteeism was significant (F=9.19, p<.001) and explained 28% of the total variance. Family to work conflict (β=.27, p=.001), job stress (β=.21, p=.014) and age (β=-.19, p=.023) were found to be factors influencing presenteeism.
Conclusions: Job stress and family to work conflicts are significant factors in presenteeism, therefore efforts to enact family-friendly policies that reduce job stress and work-family conflicts are expected to diminish presenteeism in married medical insurance review nurses.
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KEYWORD
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Job Stress, Work-family Balance, Work-family Conflict, Presenteeism
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